We are sorry to hear you are having issues with the live stream.
Here are some things you can do that might help you to fix this issue:
1. Check your Internet Connection. You can stream via Wi-Fi or 3G/4G.
2. Make sure your browser is compatible with The Edge website.
Our currently supported browsers are:
Mobile / Tablet - Android 5.0+
Latest 2 versions of:
Android Browser
Chrome
Firefox
iOS 9+
Safari
Desktop -
Latest 2 versions of:
Safari
Chrome
Edge
Firefox
If you would like to contact us at The Edge, please use the appropriate contact addresses below:
PHONE STUDIO: 0800 THE EDGE (0800 843 3343)
TXT STUDIO: Send your txt to 3343 (Txts cost 20c each)
FACEBOOK: facebook.com/TheEdgeNZ
TWITTER: twitter.com/TheEdgeNZ
SNAIL MAIL:
The Edge, PO BOX 47560,
Ponsonby,
Auckland 1144
Enquires General: theedge@theedge.co.nz
Music related: music@theedge.co.nz
Website related: admin@theedge.co.nz
Prizes: prizes@theedge.co.nz
Complaints: complaints@theedge.co.nz
Sales: (09) 928 9300
Auckland Head Office The Edge / Mediaworks Radio
Level 1, Cnr Jervois & St Marys Rds,
Ponsonby,
Auckland
NEW ZEALAND
Office Telephone: (09) 928 9200
Office Fax: (09) 309 3857
Just head to the Apple app store on your device, search for ROVA - stay tuned and install the app. It’s 100% free.
If you have multiple devices, you will need to download it on each of them.
ROVA is supported by any Apple mobile device running iOS 8 and above. Depending on the device you are using, you may first have to update to the latest version of iOS.
Unfortunately, there are certain older Apple devices which do not have the capability to host iOS 8.0 and above.
Just head to the Google Play store on your Android device, search for ROVA and install the app - it’s 100% free.
If you have multiple devices, you will need to download the app on each of them.
Google Play store link: https://play.google.com/store/apps/details?id=com.mediaworks.therock&hl=en